Privacy Policy

Last updated: 2026年11月5日

Information we collect

The Service collects the following.

We do not collect browsing history or track you for advertising. We do not use analytics tools either.

How we use it

We use the information we collect to provide the Service, ship cards, send notifications, answer your enquiries, send campaign prizes, and comply with the law. We do not use it for anything else.

We use the artwork you submit only to make that card. We use it for printing, content review, inspection and answering your enquiries, and for nothing else (Terms, Article 12).

Sharing with third parties

We do not share it with third parties except in the following cases.

We do not show your sign-in email address even to people who received your card. Contact goes through the Service's enquiry feature, and the destination is resolved only on the server.

Retention

We keep the information while the account exists.

We delete shipping addresses for orders more than a year after dispatch. The order records themselves are kept as required by law.

We delete the name and address given to us for sending a campaign prize as soon as the prize has been dispatched.

The artwork you send isWe keep it without a set period. This is so we can check later what was printed on which card; it is needed as a production record. Even if you delete your account, the artwork itself remains. However, we delete the record of who submitted it.

Delete your account

this page, or the app's settings screen, lets you delete your account at any time. Deleting it loses your email address, your card content and your exchange records.

Deletion cannot be undone. Order records we are required by law to keep are retained in a form that cannot identify you.

If you order a custom-design card,the artwork you submitted itself remains(see "Retention period" above). We delete the record of who submitted it, so the artwork cannot be tied back to a user.

Cookie

Used only to keep you signed in and remember the card you last opened. We do not use cookies for advertising or analytics.

Business

Business
長谷川侑希
Data protection officer
長谷川侑希

The address and other details are listed in Commercial Transaction Act notice .

Contact

For enquiries about this policy, please contact pokonavi.info@gmail.com .